Shipping policy

Shipping Policy

Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and public holidays).
• Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times:

• We offer standard shipping across Egypt.
• Shipping fees are calculated at checkout based on your location.
• Estimated delivery time: 2-5 business days depending on your location.

Order Tracking:

• Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment.

Missed Deliveries & Incorrect Addresses:

• Please double-check your shipping address before completing your order. We are not responsible for missed deliveries due to incorrect or incomplete addresses.
• If a package is returned to us due to an incorrect address, additional shipping charges may apply for reshipping.

Shipping Delays:

• While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances like weather conditions, holidays, or carrier issues. If your order is delayed, please contact us for assistance.

Contact Us:
For any inquiries about shipping or your order status, please reach out to our customer support team at info@clearwing.com.eg.