Privacy policy

Last updated: March 23, 2025

Welcome to Clearwing Production! This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website ("Site"), use our services, or communicate with us. By accessing or using our Site, you agree to the practices described in this policy.

1.               Information We Collect

We collect and use your personal information to provide and improve our services, including processing your orders, managing payments, arranging shipping, and communicating with you.
We also use this information to:

  • Send you updates about your order or our store

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services (only if you have opted in)

We respect your privacy and will never sell, rent, or share your personal data with third parties, except as necessary to fulfill your order, comply with laws, or operate our store (for example, through Shopify and trusted service providers).

We use marketing and analytics tools such as the TikTok Pixel, Events API, and Shopify APIs to understand how our customers use our website and to improve our advertising performance.
These tools may collect information about your interactions with our store — such as pages visited, items added to cart, completed purchases, and other browsing behavior.

This data may include personal identifiers (like your name, email address, phone number, and location) which may be shared with TikTok and other advertising partners to deliver personalized ads and measure campaign effectiveness.

We do not sell your personal information. All data sharing is done in accordance with Shopify’s and TikTok’s privacy policies and applicable data protection laws.
For more information about how TikTok processes personal data, please visit TikTok’s Privacy Policy and Shopify’s Privacy Policy.

We do not sell your personal information to third parties.

3.               Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and deliver personalized content. You can control cookie settings through your browser. Disabling cookies may affect Site functionality.

4.               Data Security and Retention

We take reasonable measures to protect your personal information. However, no data transmission over the internet is completely secure. We retain your information as long as necessary for our business purposes or as required by law.

5.               Your Rights

Depending on your location, you may have rights to access, update, delete, or restrict the use of your personal information. To exercise these rights, please contact us at the details provided below.

6.               Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our Site, and the "Last updated" date will reflect any changes.

7.      Contact Us

If you have questions or need assistance regarding this Privacy Policy, please contact us at:

  •    Email: info@clearwing.com.eg 
  •  Address: Mirage Mall